Compliance Smart Start Metrics Storyboard

Compliance Smart Start Metrics Storyboard

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  • Matt, what's keeping you up at night?
  • It's the number of assurance reports and certifications we need, Kevin.
  • Risk Assessment
  • Would you like to track progress and improvement to help us make decisions?
  • I think so.  Let's track the number of assurance reports required right now.  It's 6 in the near term.
  • Risk Assessment
  • This is great, Matt!  Can you work with Michelle in a week or 2 for a deep dive to flush this out more? 
  • Sure, have her set something up in 2 - 3 weeks with me.
  • Risk Assessment
  • Thanks for the time, Matt.  For the compliance metric, what targets make sense?  Min is what's manageable, moderate requires more effort and stretch is ambitious.
  • Deep Dive
  • 6 is the goal for the next 2 qtrs.  Let's do 2 for min, 4 for moderate and 6 as the stretch.
  • Ok, great! What is the business objective that drives this?  Why is this important?
  • Deep Dive
  • We need to obtain these assurance reports to increase our customer base and grow revenue.
  • Do we know how we are making decisions for which reports we need and how the performance of the objective is being tracked?
  • Deep Dive
  • Let's talk to sales & marketing for that.  We could find out what customers they are targeting to drive our goals here.
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