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Hi Pat, I am bringing required documents for my request...
ohhh that's great....let me go through...
ahh sorry no, can I bring it tomorrow please?
euhhh...unfortunately no, it's Saturday... we don't work on Saturdays.
it looks ok...but we miss your original ID, do you have it with you?
Pat, I heard you saying to the client that you will not work tomorrow. But do you remember that weekly working hours are 45h?
A client is submitting documents for his request
ABR staff check if everything is ok
For a staff who works from 8AM to 5PM Monday to Friday, it's our duty to work on Saturdays when required and/or requested by the line manager.
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