Buying new phone

Buying new phone

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Storyboard Description

Process of purchasing an elctronic devise with the app and warranty form

Storyboard Text

  • I broke my phone recently. I should get a new one...
  • I would like to buy a phone please.
  • Yes, sure. There is a pre-installed app in all electronics we sell, called myENV. It is a new platform to fill in warranties for the electronic. 
  • This warranty form for the device will be placed at the app's home page for easy access.
  • All details have to be filled in, in order for accurate collection of data by the company.
  • myENV app also allows one to learn more about recycling, and lets you know of the locations to donate the electronic after you have no use for it. Or, you can get certain parts of the phone replaced, instead of purchasing a new one!
  • Oh I see!
  • Okay! is there anything else that i have to do?
  • Alright. Thank you!
  • Nope. You are done!
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