MyPost Consumer

MyPost Consumer

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Storyboard Text

  • Cafe Á La Tart
  • Email
  • Feature: Update of Email template
  • Cafe Á La Tart
  • Mail
  • Good News, your shipment
  • way.
  • From:
  • In Transit
  • App Store
  • Available on the
  • ZXY12387
  • is on its
  • Feature: Smart Banners
  • D
  • Track your item
  • Track
  • Want more choices?
  • Collect your parcels where suits you
  • Start
  • Aust Post Mob
  • OPEN
  • Today's Speial Tarts
  • Liz is alerted to an email from Australia Post. It is an email about a parcel that is now In Transit
  • Feature: Location Based Notifications
  • In the email, Liz is informed of an Australia Post App. She clicks to download the app from respective store. (Liz continues to register for the app & parcel added to the watch list)
  • [Existing] Feature: Delivery Choices
  • Later that day.. Liz forgot she had the app, and made her way to the AusPost Tracking website. She was then reminded the app is already installed.
  • Feature: Rate your delivery Experience
  • <Track
  • ZYBQ1101
  • Later that week... Liz was on holidaying at the coast. Because she had a parcel due soon, she received a notification
  • Liz was provided with the delivery choices for that parcel, so she would not miss the delivery. (Liz redirects the parcel to a friend via the app )
  • Looks like your away from home and your parcel is expected soon.
  • While still on holidays, Liz is notified her parcel is successfully delivered. When viewing the delivery details in app, she is prompted to rate her delivery experience.
  • Jimmy Choo
  • Comments:
  • Rate your Delivery Experience
  • ZYBQ1101
  • Delivered
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