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  • I gotta get to the airport in 30 minutes! What am I supposed to do?!?!
  • Aha!
  • 2 Minutes Until Pickup
  • John tries to call several taxi services and either gets no answer or is told that they have no cars available
  • Free Water
  • John remembers hearing about this app called "Uber" from his children. He decides to check it out. 
  • You have arrived. Tip? $1            $3            $5
  • Within minutes, John downloads the app and requests an Uber. He is impressed with its many features, most especially the ability to track nearby cars and monitor the time until pickup. 
  • Due to Uber's 5-star rating feature, Uber drivers will often offer free water and an aux cable to control music in order to improve the user experience. John is pleasantly surprised. 
  • On the Uber app, John monitors the route to the airport to ensure the Uber driver is taking him to his destination efficiently.
  • In a rush, John quickly grabs his things and rushes into the airport. Because Uber has cashless transactions, he can save time and effort by paying on his phone. He gives his Uber driver a 5-star rating because of the efficient and effortless experience.
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