Interpersonal Communication Skills

Interpersonal Communication Skills

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  • Mom, I really want to go to that party, it starts in an hour
  • I see, and why do you want to go to this party so bad?
  • Well... all my friends are going and it seems like it would be fun. My friends said that there will also be some cool things to do there
  • It seems like there could be some bad things going on at the party Jacob, I'm not sure
  • But mom I really want to go, I'd be really upset if I can't go.
  • I understand that you want to go, Jacob, but there could be some illegal things going on there. I don't want you in any danger. And at the same time I'm willing to come up with a compromise.
  • Jacob wants to go to a party that his friends are throwing but there could possibly be drugs there but he doesn't know. Jacob's mom is using Effective Questioning to understand why he wants to go while also not hurting his feelings. She also listens to what Jacob has to say by using Effective Listening. 
  • Okay so let's negotiate!
  • Okay Jacob, so to start how about we agree that you're not going to the party because you could be in danger if you go
  • Jacob is unaware of the fact that the cool things are drugs and his mom is weary of that. She's thinking of not letting him go because she doesn't want him to be in danger.
  • Okay, I understand that. Thank you for looking out for me mom. 
  • Of course, Jacob. Now is there anything that you'd want in return?
  • Jacob is using Assertive Communication to express to his mom that he would be upset if he wasn't able to go but also not blaming his mom. Jacob's mom is also using Respond to acknowledge Jacob's feelings. She is also willing to Negotiate.
  • If anything, maybe we can go out for dinner some time.
  • That sounds like a good compromise Jacob! Consider it done!
  • Because Jacob's mom is concerned about his safety, she proposes that he doesn't go to the party
  • Jacob understands his mom's concern and his mom also asks what he wants in return because after all this is a compromise
  • In the end, they come to an agreement. The agreement is that Jacob doesn't go to the party but him and his mom are going to go out to eat some day. 
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