Password Sharing Case
Updated: 8/4/2020
Password Sharing Case
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Storyboard Text

  • Hi all! We would need your urgent help as volumes are on rise. Please pitch-in to clear back log.
  • It's almost month end, we cant wait to get this resolved. Take my user ID and password to log in.
  • Hi sir, I have a concern. My access for this client application has been revoked due to re-certification issues and I can't log in now.
  • Hi sir, with all the cross trained employees pitching in, I am hoping to meet the deadline. And one of them was not able to log in, so I have shared my own user ID and password with her.
  • What! This is a policy breach. Ask her to log out immediately.I have to inform Compliance, HR & Info Sec team right away. Also, you should change your password now.
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