Check-out 9th avenue restaurant

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Storyboard Description

This is storyboard, assume next 1) customer has a 9th avenue access card. 2) customer is ready to check-out (review statement account, pay , and check out ).

Storyboard Text

  • Customer Start Check-out process
  • Customers have two alternatives to do check-out one is APP in their devices or other one is using API in the device installed in their table.
  • Customer review statement account
  • Customer scan see statement account in both ways.
  • Customer Select Payment Method
  • A) Customer pass QR (obtained during check-in process) into 9th avenue mobile application. B) Or customer start in table APP the check-out process.
  • Customer Fill payment information requested
  • Customer obtain the statement account in order to confirm it and start payment process
  • Customer receive a payment check & answer survey
  • Customer select payment method between credit card, american express, iTunes credits .
  • Customer leave 9th avenue restaurant
  • Customer capture credit information and process payment. APP send email check and QR status is updated in case of table APP this scenario print check with QR
  • Credit Card Number Name Expiration Date CVV
  • Credit Card Number Name Expiration Date CVV
  • Customer take check or receive QR by email, and finally answer customer survey (this is optional)
  • Customer use QR to exit of 9th avenue, the QR status has been processed in the last step. Customer leaves the 9th restarurant
  • Exit ----->
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