We have to focus on what is valuable to the customers. But before that, we have to design a work process that increases efficiency and speed.
We have to make a plan in our new HCO, implement it on a small scale, study what happens, and then act on the mistakes and change it to perfect it!
Oh goodness... Before I moved forward with my plan, I forgot to check how certain factors might affect my workers performance outcome. The equipment they are using is definitely the cause since it is very old!
This patient has abdominal pain in the bottom right quadrant. Please write out a flow of steps required to help diagnose this patient and how to treat the diagnosis.
Three Steps to control performance
Since I have hired many new employees, I will set standards and expectations, monitor the performances compared to the standards and expectations, and make improvements if they are not met.
To make sure the surgery staff is up to their performance, we have to make sure the department is set up properly, make sure the work being done is efficient and safe, and check the outcomes to see the results and effects.