Barriers to Listening Communicating Group Project
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Other customers are being bothered by The boy's outrage. This is an external distraction.
I'm tired of my mom making me drive up here to get stuff for her. I just got my license.
The boy recognizes his problem and resolves it thanks to the worker. He knew his affect on the sender.
Excuse me son, you're bothering other customers could you keep it down.
The boy grew hungry after speaking with the worker. This is an internal distraction.
The boy was able to look past his hunger and apologized for his rude actions. He avoided distractions.
I apologize sir. I didn't mean to bother anyone else.
All is forgiven young man.
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