Our customer has been at work all day and it has been snowing all day. He doesn't want to shovel when he gets home.
He grabs his phone and our app connects him someone who is able to provide snow removal service in real time. He can check the progress of his order and gets a notifciation when it has been completed.
When he arrives home his driveway is freshly shovelled. He can now go back into the app and rate ad tip the service provider.
Our customer has been on vacation with his family. He realizes that it was been more than a week since his lawn has been moved, and the garden has been taken care of. He doesn't want his house to stand out in the neighborhood, or make it obvious he's not home.
He orders the services he needs. And is able to write and communicate special instructions to the provider.
Back home the service provider does the landscaping he orders. And they can contact the homeowner if they have any questions. The owner gets a notification when the job is complete.