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  • The customer is angry at the chef/waiter and blames him for the bad service.
  • I can get you a penne vodka right away, no charge!
  • I ordered a penne vodka but this is just plain bland spaghetti. I want a refund, if you want this restaurant to work then you should get a better staff.
  • He blames the waiter for the bad food, he does not know what he is going through. This shows dispositional theory.
  • We waited for such a long time, and I am so hungry, now that we finally got a table, they don't even serve the right food!
  • This shows Situational Theory since she explains that she does not know what he might be going through.
  • Just calm down, you will get your food soon, and then we can go watch the movie. You don't know what he is going through.
  • I am sorry for the inconvenience, here is your penne vodka
  • Here we see what the waiter's side of the story is. We also see that he tries to blame something else like the lack of money, help.
  • Oof! We have so many people today, it is so crowded in here, If only I had more money, this mistake would definitely be avoided.
  • Hopefully, all this hardwork pays off, I already invested all my money in this restaurant.
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