More Options: Make a Folding Card

Storyboard Description

Janine improves FCR

Storyboard Text

  • next day
  • Customer Jessie
  • No problem Jessie. I'll put the design on there for you and you can play around with it. If you need further assistance you can always give us a call back.
  • Thanks for your help with these business cards Janine. Could I have the same design on a postcard?
  • ASAT
  • FCR
  • CES
  • one week later...
  • You'll be fine, trust me. I have saved the design in your portfolio so you are all set. Thank you for making it Vistaprint have a great day.
  • Oh, ok I'll try, but I don't know the tools as well as you do.
  • OMG tutty minutes pon one call?! No sah, and shi want postcard to! Couldn't happen to mi.
  • Look at our rank, CES in red!  This nuh look good at all, wi salt like Hellsha.
  • 93%    90%   90%
  • 89%    87%   85%
  • 85%    83%   80%
  • 84%    80%   80%
  • EDM
  • Ok Janine, your ASAT and FCR are low for this month and there is an opportunity for you to complete requests and lessen your customers' efforts.
  • Let’s review the call with customer Jessie.
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