Speech Catastrophe

Speech Catastrophe
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  • What would you like to order ma'am?
  • ...
  • VROOM, VROOM
  • Uhhh, I hate the color of this car!
  • I would love to have a grilled chicken sandwich and a cappuccino.
  • I will get that for you right away, ma'am.
  • I think she said she wants a burrito and a glass of orange juice...
  • Sender: WaitressReceiver: Lady (decoding, thinking about what to order)Channel: VerbalBarriers: N/A
  • A burrito and a glass of orange juice on the side
  • Okay, coming right up.
  • A FEW MOMENTS LATER...
  • Hope you enjoy your meal, ma'am
  • Sender: LadyReceiver: waitressChannel: VerbalBarriers: Internal- attitude, lost in thought   External- Noise of the carFeedback: Lady giving her order to waitress.
  • I ordered a grilled chicken sandwich, and a glass of cappuccino, not a BURRITO! I HATE BURRITOS!!!!!!
  • Sender: waitress( encoding, thinking about what to say)Receiver: ladyChannel: VerbalBarriers: N/AFeedback: waitress responding to the lady.
  • Uh, I hate that car even more now!
  • Ma'am, it was a mistake!  Please don't leave!
  • I hate this restaurant, I am NEVER coming back!
  • Sender: waitressReceiver: ChefChannel: VerbalBarriers: N/AFeedback: Chef responding to the waitress
  • Sender: waitressReceiver: LadyChannel: VerbalBarriers: N/AFeedback: The lady is angry because the order isn't right.
  • Sender: LadyReceiver: WaitressChannel: VerbalBarrier: N/AFeedback: Waitress convincing the lady to wait.
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