Thank you. And now I need just your name, address and contact details please.
Yes,no problem. My name is Adam Dawson and my son Alex Dawson. Our address is 11 Balnagask Walk, Aberdeen AB11 8TF. My number is 07840478749.
Thank you. Just wanna let you know, if you have arrived from international airport you need go and declare all staff what been in your luggage when you missing it.
Why we need declare our staff? I don't have time for this....
Son please stop it.
Dad I wanna go home
This information need for Customs, this will be help them examine right bag when it arrives in UK.
Crazy and no comment at all.
I am really sorry Sir, but this is part of procedure to help you find your lost luggage as soon as possible.
If honestly I am really tired from this situation. But ok it is fine.
The information from your PIR form will be entered into the WORLDTRACER system. This system is really big. And help find lost bags as soon as possible. The first they matched with any found bags, and when a match is found luggage, then it will be sent to the destination airport, then following security and customs, after this all , bag will be delivered directly to you.
Thank you so much for your help and understanding.
Have a nice rest of the day. And I hope you will get your luggage back very soon.