4.01 Customer-Focus

4.01 Customer-Focus

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Storyboard Text

  • I would like a cheeseburger with a side of fries and a coke, please.
  • Okay, would you like anything else?
  • No, that is it. Could you please put some mayo on my burger please?
  • Sure thing!
  • I have one more request. Could you include some ketchup on the side for my fries?
  • Thank you so much!
  • Definitely, I will include it at no extra cost. 
  • Wow, that was fast! Thank you!
  • Here is your food sir. I include mayo on the burger and ketchup on the side.
  • This is some quality service! The staff is nice and helpful. I will be sure to leave a good review!
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