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Hello everyone,I am Sapreet Kaur
We are going to create a set of documents to explain the processes for logging/handling calls
PeopleSoft Software will be installed which keeps record of all the incoming contacts and further assist us to reach the applicable agent.
Goals:investigate all incoming callsdescription of every job detailssoftware installation to collect datasuccessfully reporting all calls
User benefits:customer satisfactionmore effective responsedecrease discomfort
Thank you all!If you have any inquiries, please contact at 647-xxx-xxx