347

347
  Copy


More Options: Make a Folding Card




Storyboard Description

This storyboard does not have a description.

Storyboard Text

  • Hello, my name is Peter. It's very nice to meet you. 
  • Hello, my name is Eric and I will be interviewing you today for the cashier position. 
  • Can you tell me about a time when you solved a customer problem at work? 
  • (interviwee preparing to answer)
  • When I worked at a restaurant, a group of customers were upset about the long waiting time for their meal. In the end I solved their problem and they left happily.
  • How did you solve the customer’s problem, and ensured that they left in a happy state?
  • Learning point 1: You should allow enough time for the candidate to respond.  
  • I was able to speak to the customers and sincerely apologize. After speaking to my manager, I was able to give them a free dessert on the house for the inconvenience.
  • Learning point 2: You should listen attentively to the interviewee's response, take detailed notes to have comprehensive information when making a hiring decision. 
  • Thank you so much for the opportunity. I look forward to hearing from you.
  • Thank you for coming to the interview. We will be in contact with you.
  • Learning point 3: If the interviewee’s answer does not cover all four STAR components, guide them in the right direction by kindly asking them to explain the missing component in more detail.
  • 
  • Learning point 4: Ensure that you have asked all interview questions and have taken detailed notes that can be referred to during the hiring process. 
Explore Our Articles and Examples

Try Our Other Websites!

Photos for Class   •   Quick Rubric   •   abcBABYart   •   Storyboard That's TPT Store