Provide the right access to a new team member

Updated: 7/29/2020
Provide the right access to a new team member

Storyboard Description

Story around a new team member, Mark, joining Lisa's team. Lisa needs to figure our the right access that Mark needs to be productive from day one.

Storyboard Text

  • You will be working as a sales manager in our team and you will be contributing to our new sales planning project for FY21.
  • Hi Lisa, nice meeting you. I'm Mark!
  • Where can I find information about the new project and learn about the job? How can I access this information?
  • Hey Lisa. What tools do I need to access to help me get started?
  • Good question. I'm not sure of all the access you'd need. Let me ask people from the team who have similar job duties as yours.
  • Mark is a new hire that is joining today. He's meeting his manager Lisa on his first day.
  • Mark goes back to his desk and he's excited to get started on these new job duties, only to find out that he does not have access to the resources he needs to do his job efficiently.​
  • Mark goes back with these questions to Lisa, to help him answer those questions.
  • Lisa spends 2h trying to ask around everyone in the team to understand the resources they have access to. Then she makes a request to the IT administrator Jeffrey to grant Mark the same access as Mark's colleagues.
  • Using the new features for access recommendations, even before Mark's first day in the team, Lisa receives a Teams notification to suggest the access that Mark may need to be be productive. Lisa feels relieved that such task which seemed daunting in the past, now became so easy. Lisa is also more confident about granting the suggested access to Mark, as the suggestions are based on peers with the same job title and their access pattern. ​