Service Design Storyboard

Service Design Storyboard

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Storyboard Text

  • I just started working at a new office and I need to figure out how I will get here every day with public transportation
  • I will add my daily commute, so I'll get relevant notifications about the trip.
  • To
  • From
  • Create your favorite trips 
  • I have a meeting at 9 am today - I hope the bus or train to work will not be delayed?
  • Notification alarm
  • Maybe I can take another bus or train to get to work on time? 
  • Your daily commute is delayed. Click here for alternative options. 
  • The app suggested another bus than I usually take, which connects to another train than the one that is delayed today.  
  • Oh no I forgot my 
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