Part 2: Inappropriate communication

Part 2: Inappropriate communication
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  • this is not right...i must do something 
  • Guys, we heard what was said. I don't think that was very nice or ethically responsible... 
  • not only are you breaking confidentiality, you are publicly talking ill about a patient under our care...would you want this to happen behind your back or to your loved ones??
  • Dr. Cork is bothered by this lack of respect and empathy. He sees that his colleague is upset and decides to confront the other staff... 
  • just think about what I said guys please. We all need to be mindful and aware of what, where and how we are saying things...
  • helpers have the choice in deciding whether or not something  that has been said will impact others profoundly or not (Stenberg Moodle Resource, 2017, p. 222). 
  • hm, I guess he is right guys. I didn't need to say all that stuff...
  • helpers once aware of what inappropriate and potentially harmful practices are going on must step in to avoid the possibility of further damages or trouble (p. 222).  
  • That's All! Thanks !
  • Healthcare workers, in particular, need to model respectful and mature behavior (p. 223).  
  • The doctor in this case here is able to relate to the other workers by modeling himself what good conduct should look like (p. 220). He makes his  point clear without hurting any of their feelings (p. 220). 
  • Stenberg College Moodle (2017). Chapter 17: Responding to Inappropriate Communication. Retrieved from https://stenbergcollege.mrooms3.net/mod/folder/view.php?id=221833
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