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  • 9:00am The work day begins...
  • Shannon is everything okay???
  • 8:30am
  • No, everything is not okay! Do you have a problem with me or something because you always seem to get angry at me if I don't do something right. 
  • Okay, I do admit that I had a problem when you first started working here. It was because you weren't as experienced as the other staff. But now you have gained some experience but I will be training you some more also.
  • 8:32am
  • Shannon has worked at a small inner-city tax firm for 2 years. She is struggling with the lack of communication from her manager/supervisor which results in her becoming upset and frustrated. Caleb is confused why Shannon isn't doing her work and looks really upset!!!
  • Shannon begins to cry as she asks Caleb if he has a problem with her as he never communicates how a supervisor should communicated with his colleagues.  
  • Caleb has not provided her with the necessary training for her to do her job effectively. Caleb admits that he had a problem with her and wants to do some more training as he realised that he hasn't been providing necessary training for her to succeed in this career.   
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