The Hawthorne studies showed that people’s work performance is dependent on social issues and job satisfaction, and that monetary incentives and good working conditions are generally less important in improving employee productivity than meeting individuals’ need and desire to belong to a group and be included in decision making and work.
Mayo is working as a psychologist to soldiers who came from war.
Mayo moved to Philadelphia to teach in Harvard Business School as a professor of Industrial Research.
Are our employees more productive in a well-lit environment than they are in a poorly-lit environment?
Huh? Why did the workers go back to their normal productivity?
Mayo observed that once attention was taken away from the workers, they went back to their normal practices.