conflict resolution

conflict resolution

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Storyboard Text

  • Getting mad is not going to help.
  • Take a seat.
  • I don't have to listen to you!
  • I don't want to be here today.
  • Can you tell me what's going on?
  • I hate school!
  • I feel frusterated  When you back talk me Next time can you let me know you're not ready to start the day?
  • Student comes to school upset and teacher asks her to do something. Student gets upset and talks back to the teacher.
  • Well I feel angry when I have to come to school on the bus.
  • Teacher starts conflict resolution and stays calm.
  • I hear what you are saying. Maybe you can talk to the counselor about this.
  • OK,. I will try and tell you if I am not ready.
  • Teacher uses I feel, When you, next time model to solve conflict.
  • Thank you for sitting down. We are going to have a good day.
  • Teacher actively listens by looking at the students eyes and listens to what the student has to say.
  • Acknowledge what the student is saying.
  • Thank the person for communicating with you and stay positive.
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