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Storyboard Text

  • Hello there madam, how may i help you?
  • You can help me by telling me why my suitcase has been lost!!! 
  • Oh, i am extremely sorry about that madam, if you bare with me for one minute, i will do my best to make sure and get your bag back for you.
  • Well make it snappy, i have a business meeting i need to attend. 
  • Right madam, would i be able to see your baggage receipt please and could you tell me when you last saw your bag.   
  • Right madam, the details you have just given me is all going into a Property Irregularity Report which we must fill out for anyone who has reported a lost or damaged bag.
  • Here is my Baggage receipt and the last time i saw my bag was when i left it at the check in desk!
  • And could you give me a description of what your bag looks like and tell me if it has any identifiable things on it. I.e a ribbon, or a belt? 
  • It is just a regular black suitcase, soft material, four wheels and a handle. it has a neon pink ribbon tied around the handle. 
  • My name is Ellie White, my address is 16 Milan Park, Lumphanan, AB31 6NU and my contact number is 07974328197
  • Okay madam, could i have your name, address and contact number please.
  • Okay so what happens now?
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