In the near future, a day in my life as an Operations Manager might look like this...
I would go online to J.B. Hunt 360 where they have consolidated multiple apps into about 25 modules. I see from the bell icon that I have some tasks and/or notifications that need my attention. The modules to which I have authorization are laid out across the screen. When I in a specific module, I can access features associated with that product by clicking on the waffle in the top left. There is an omni-search feature, too!
A task is an alert requiring me to take action. A notification is an alert to which I have subscribed, but it is more informational and may not require action. Eventually there will be a landing page for me that will provide this information, too. But for now, I can begin my workflows from the bell icon. The workflows are seamless, so I never know I am really navigating across the various modules.
Look! I have some exceptions. I see have some messages from my drivers. Oh, and a few orders needing consolidated. I have a few late loads, too. On my second screen here, I can click on this task that has been triggered by the system to resolve this late load exception. Not everything day 1 is automatically triggers, but the platform will be enhanced with new tasks as it matures. Show Tracking module
Now, that you saw how I completed that exception task workflow for a late load and got to experience the tracking module, let's look at my next task. I have a driver that needs to be planned on a load. Show Load module Show Task workflow for new Driver assigned or needing to be removed?
Well, that's all of my tasks. Let's look at a few of the loads not in jeopardy. Again, in the future all of this work and health metrics associated will be accessed from a landing page for my persona as an Ops Manager, but for now, the Tasks within the bell will alert me to manage my exceptions and allow me to resolve via a seamless workflow.