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Storyboard Text

  • Our technician will call you when he is on the way so you can be prepared to meet him.
  • The tech will measure the dip in the mattress
  • Our technician will need to take pictures of the bed with all the bedding removed.
  • Guest removes bedding
  • Measuring Device
  • The tech will measure the dip in the mattress
  • The Tech will need to lift the mattress and photograph / Inspect the foundation and frame
  • Lifts up mattress
  • Measuring Device
  • The Tech will need to lift the mattress and photograph / Inspect the foundation and frame
  • Lifts up mattress
  • At the end of the inspection the tech will answer any questions you may have, explain the next steps, and have you sign a mobile device.
  • After our technician leaves our Customer Service Center will review the inspection and will be in touch with you shortly.
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