SA Process - Individual

SA Process - Individual
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  • How do I apply for electricity for my other home on myTNB Portal?
  • Friendly Frontliners (Kedai Tenaga dan CareLine) team are ready to assist you!
  • Ask the Individual applicant questions that will help decide what are the next steps on myTNB Portal
  • Do you have all the items on the checklist? Are you able to find your address on the portal? Did you have a previous connection?
  • Premise ready, Service ready
  • Proceed with 'Open Account' on myTNB Portal
  • Address and premise found
  • Previous connection available
  • Premise ready, Service not ready
  • Newly built premise (Scenario A)
  • Appoint a Contractor to proceed with application
  • Address and premise found
  • Previous connection available
  • Newly built premise (Scenario B)
  • Appoint a Contractor to proceed with application
  • Address and premise found
  • Previous connection available
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