B&F class

B&F class

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Storyboard Text

  • I payed $150 for these shoes and they tore on the first use.
  • I believe that those shoes are defective, I'd be more than happy to replace or give you store credit.
  • What if I want a full refund?!?!?!
  • Well, we have a no refund policy. So I'm afraid we can't fully refund your purchase 
  • I demand that I receive a full refund !!!!!!!!!!!
  • Well you better figure something out, because I'm not leaving until I get a refund!
  • Ma'ma I'm only authorized to replace and give store credit. 
  • Thank you very much.
  • Well I guess I can give you a refund.
  • That came out of my paycheck!!!
  • Thank you, have a nice day.
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