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Storyboard Description

WO management workflow

Storyboard Text

  • Request Service
  • Mobile APP for tenants
  • Tenants can request service via mobile APP on various services categories: •Temperature •Facilities •Furniture •Cleaning •Electricity •Water ...
  • The repair request has been assigned as work order to corresponding engineer. The BA system can track the work order status.
  • Repaired
  • Confirm
  • The repair has been done and the reporter can see the work order status on her mobile.
  • The broken wall should be repaired. Create a service request to report the case.
  • The repair request has been sent to engineer's mobile as a work order.
  • Work Order
  • When monitored any errors by BA system, an engineer is sent to check the spot and do repairs.
  • !
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