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Alex is the owner of the health and fitness club
When he was checking his mail, he noticed that he received complaints from some gym members regarding the cleanliness of the gym
Alex was really disappointed with the complaints he got. He sent an e-mail to all the employees informing them of the meeting he scheduled
Alex shared the complaints he got from the gym members with the employees. All the employees were disappointed to hear that the gym members were not satisfied by their cleaning services
Alex decided to focus more on the hygiene in the gym, starting by employing more cleaners at the gym
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