Create an Account

Create an Account

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Storyboard Description

story board to express frequent issues associated with creating a user id

Storyboard Text

  • The First Problem
  • I need to create an account to access Great Lakes sites and I hope it's not a difficult process...
  • The Second Problem
  • Why do they need my private information? and/or Information (answers) I will never remember?
  • Process Intro
  • Oh, this is different than what I expected! I only need to provide a couple pieces of information.
  • Accessing websites often requires creating a user profile.
  • Magic Solution
  • Awesome! I don't have to create another user ID that I have to remember...
  • Many times sites will require information that isn't necessary for creating an account.
  • And Then
  • Huh, they provided security and authenticated me without collecting my private information!
  • The goal of the web design is to create accounts with the minimal amount of information.
  • User Benefit
  • Wow! This process was easy and there's nothing hard to remember!
  • Social Media profiles to sign in or email addresses can be used for user ID's.
  • Create a User ID
  • Use a verification code process to validate email account and use code as a one-time temporary passcode.
  • The customer is happy because they benefit from a simple sign on process that saves time and is not intrusive!
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