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I wish I could see customer contacts and all entity information in one place.
Customer Service Representative
It would be nice to pull up the sales order and CSM interaction with the customer in one app.
Customer Service Application
We have to look into too many places to find customer information. I wish I could find all cusomer information in a single place.
The sales representative received a call from the customer service department to inform them of a customer concern with the order and provided the customer details.
One application, that stored all customer information, including sales information, would save constant headaches and hours.
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