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C188 Storyboard
Updated: 6/30/2020
C188 Storyboard
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Storyboard Text

  • I wish I could see customer contacts and all entity information in one place.
  • Customer Service Representative
  • Sales Representative
  • It would be nice to pull up the sales order and CSM interaction with the customer in one app.
  • CRM Proposal
  • Customer Service Application
  • Sales Application
  • We have to look into too many places to find customer information. I wish I could find all cusomer information in a single place.
  • The sales representative received a call from the customer service department to inform them of a customer concern with the order and provided the customer details.
  • One application, that stored all customer information, including sales information, would save constant headaches and hours.
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