Patient Satisfaction

Patient Satisfaction

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  • Sunny Hospital
  • Quarterly Patient Satisfaction Reviews
  • Patient Satisfaction 75% to 55% Decease from last quarter
  • Intensive Care Unit
  • Intensive Care Unit
  • Patient care starts in the hospital, and recently our facility where I work at, had decrease patient satisfaction with physician followup and plan of care for the day. For this reason, Interdisciplinary rounds were created.
  • Interdisciplinary Team Rounds
  • Room 228
  • From quarter to quarter patient satisfaction is reviewed and as you can see this quarter it decreased from last quarter. This indicated a change needed to be made.
  • Patient Outcomes
  • Patient satisfaction 75% to 98%
  • Each patient in the intensive care unit will be reviewed and the doctors will followup on any patient concerns as well as with family.
  • Patiet Rounds: The whole team is involved in discussing patient care, plan, orders, answer any questions patient/nurse may have, and discuss overall goals. The team consists of nurse, doctors, therapy, respiratory therapist, and patient and family.
  • Patient satisfaction increased due to interdisciplinary team rounds. Numbers were evidence of positive results from new approach to involve family and patients in plan of care.
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