Handling customer complaint

Handling customer complaint
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  • Excuse me ma'am I've been waiting for almost an hour and no one has helped me yet.
  • I apologize for the inconvenience ma'am we are indeed having a very busy day I'll help you with whatever you need
  • Okay, Thank you so much
  • So, ma'am what do you need help with
  • Alright, so I was looking around trying to find the perfect gift for my son
  • Do you have anything in particular in mind
  • Well I was thinking about something like a toy car the ones that he can physically ride in preferably black
  • Okay, we have some in the back I'll go get one for you
  • Alright thank you
  • Okay I found the black car so now I just have to check you out then you're all set
  • Once hank you so much, you were a huge help for me
  • No problem ma'am and if you need anything else just let me know
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