Handling Customer Complaints
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Um.. Excuse me I've been here for almost an hour and nobody has helped me yet.
Well we are having a very busy day so you'll just have to wait until someone is able to help you.
I do my job around here lady so you need to mind your business and wait your turn like everybody else
Well you're obviously not doing anything to help so how about you get off your butt and do some work
Wow! This is how talk to your customers I will surely be contacting your manager about this
I mean you don't have to take it that far
Oh yes I surely do and by the time I'm done with you, you won't have a job
I'm sure we can talk this out ma'am it's really not that serious.
NOT THAT SERIOUS!? You were completely and utterly rude and you're trying to say it's " not that serious"
Oh, so now you're speechless.. Hmph well if you'll excuse me I'm going to find the manager thank you very much
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