Week 1: Personal Conflict Styles and the Impact of Temperament

Week 1: Personal Conflict Styles and the Impact of Temperament
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Storyboard Description

Through the events of Jonas and Blake, this storyboard presents a view of conflict management, while analyzing the impact of temperament on the situation at hand.

Storyboard Text

  • AT ITS MOST PRAGMATIC LEVEL... AN ATTEMPT AT SELF-PRESERVATION
  • It's my way or the highway, Blake!
  • QUALITIES IMPORTANT TO EFFECTIVE CONFLICT MANAGEMENT
  • Self-Confidence Assertiveness Empathy Clarity
  • GAINING AND FINE TUNING SKILLS THROUGH PRACTICE
  • Let's split the difference.
  • Okay, that's fair!
  • Avoiding a blow from Jonas may be the most elemental benefit of conflict management, but there are others as well
  • FACTORS AFFECTING CHOICE
  • If I don't hit Jonas, perhaps he won't hit me?
  • Would-be conflict managers are not required to be quintessential diplomats before reading this storyboard
  • WHEN PROPERLY MANAGED, CONFLICT CAN OFTEN...
  • Managing conflict is a survival skill, an empowering experience, and sort of a self-fulfilling prophecy
  • YOUR PREFERRED STYLE OF RESPONDING
  • Goals, Ideology, Social Organization, Resources, Interdependence, Power Balance, and Context (Instrumental & Affective)
  • I am sorry!
  • Me too!
  • Allow both parties to win, increase trust and cohesion, lead to new ideas, and lead to new growth
  • Every individual has his or her own temperament, which is a constellation of nine characteristics or traits  (e.g., intensity, persistence, perceptiveness, adaptability, regularity, energy, first reaction, and mood)
  • If you were Blake, how would you respond to the world around you?
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