What seems to be the problem with your phone sir?
I am well. I heard about your company shutting down. I know you were out from work when the phone blew up and it was not your fault. I would like to make you a manager at my phone repair store because of the good things I heard about you.
The phone you guys "fixed" blew up. I am suing you guys.
The company shut down and Rick lost his business.
