What I would consider the falling action of the story is when Mr. Stone gets caught and the girls figuring out that he has been lying to them and everybody else. He made the girls think that they were doing the right thing by advertising his water. Mr. Stone was untruthful about his water being better then the city water. They got upset and confronted Bobby Stone for his wrongdoing.
One important symbol is that every agent gets a bird name. The bird name that you get will then describe what kind of agent you are. Agents in training don't start off with bird names. They only get a bird name when they have earned their pin. The agents name gets chosen by what kind of agents they are. Then you get a very elegant feather pin that's how agents will know that you have gotten your bird name.
The resolution of my story is that they then figure out that Bobby Stone was lying so then they figured out a plan to confront him. They went to an award event and got in by tricking the body guard that was allowing people in. Mr. Stone and the girls weren't friends after what happened so he was not happy that they got in. Then when Bryden got the award for (Breakout Voice of the Year) she said a speech saying that Bobby Stone was using her to lie about his company. Then he got caught and he was put to prison. Finally at the end of the story McKeyla McAlister and her friends went to the main agency and McKeyla received her bird name "The Owl".