lost buggage at the airport 1
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Good Morning Madam. How can I help you?
Hi, I`ve just arrived from Tenerife and my baggage wasn`t on the baggage carousel.
You are wasting my time!
I am really sorry Madam. Please take a seat and I`m going to explain you the procedure.
Can I see your boarding card and bag tag number, please!Thank you now I am going to fill out the Property Irregularity Report. Could you tell me your name, address and contact number, please!
Could you tell me, when was the last time you have seen your baggage? Could you give me a description of your bag such as color, size, zippers, handles , wheels?
Thank you Madam.
I checked in my baggage at Tenerife`s airport. Yes I`ll give you all details but I want my bag back. How is it possible to lose it?
Delayed baggage is declared lost after 21 days. To claim for lost baggage you must claim within 7 days of being declared lost. You have the legal right to claim compensation from the airline.
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