plan 2

plan 2

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Storyboard Text

  • They are leaving, and maybe they are right. Something goes wrong with this company.
  • I agree with them, and I think we should leave too.
  • Their service is terrible! We should find other companies.
  • I can tell that by looking at our poor performance!
  • We are losing our existing customer rapidly!
  • Survey
  •  How do you feel about our current service? What do you think we should improve? ... 
  • page 1
  • Survey
  • Name: Caitlin Age:27 Hobbies: Swimming ...
  • page 2
  • ... ... ...
  • Many customers feel unsatisfied with our current service, so they leave us.
  •  We should adjust car number in different airports to ensure our car availability. Then we need to make sure every car is filled with fuel so customers ... ...
  • Our existing customers number reduces quickly, and so is our profits.
  • The company can provide excellent experience for us.
  • Things have changed. Maybe we don't need to leave.
  • It's great to see the service quality has been improved a lot!
  • The project will figure out the problem with our current service and help us better understand our customers.
  • That's why we can enjoy higher profits!
  • We improve our service by fixing the problem, and we will also provide regular personalized promotion  to attract customers.
  • Customers now feel satisfied with our new service, so much fewer people now plan to leave us.
  • And the promotional offers are wonderful!
  • We now enjoy higher profits.
  • Fewer customers want to leave us now!
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