Ep 2

Ep 2

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  • www.facebook.com
  • Write something on the page
  • Your CCO Amy has the worst customer service, I want to make a complaint!!!
  • A customer's complaint was posted on social media!
  • !!!
  • The Social Media Relation Team will then validates whether the complaint cases are valid...
  • "Your CCO Amy failed to call me back on my case!"
  • Amy was called by her worried Team Leader (TL) in related to the complaint case
  • What happen, Amy? It's shocking that you have received a complaint...
  • Not making the call back as per promised to her customer since her shift is ending soon...
  • It must be the call back to Mrs Tan last Wednesday... Maybe I shouldn't do that.
  • www.stpedia.vic
  • Reason for not making the call back is because she does not want to be late for her first date...
  • Did You Know...
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