HELP ME DESK
Updated: 4/2/2021
HELP ME DESK

Storyboard Text

  • Hello! Welcome to Zurkology IT! My name is Zurk.
  • In today’s business climate, every minute counts. Managing your IT services can be time consuming and often frustrating. Zurkology IT is here to help. We’ll provide your organization with all the maintenance IT services that you need - so you have the peace of mind to focus on the rest of your day.
  • Our mission is to provide the highest quality IT-based services and to do it while being reliable and detailed. With untouchable attention to detail, quality and consistency, we provide clients with effective solutions making technology work for them.
  • Our vision is to shape a world for people where it is not intimidating to purchase and use a new device. There are many devices to choose from and it can be overwhelming. We aim to provide solutions for an additional 75 unique devices by the end of 2021.
  • We will implement an automation system to increase customer response time. The tools will provide customers with quicker service.
  • Increasing customer response will improve both our company numbers, and our customers morale by providing quicker service allowing people to get on with their day. This will save the company time and money.
  • We will implement a creation of documents that explains the processes for logging/handling calls. This allows for our new employees to quickly learn the basics, resulting in efficiency gains!
  • We at Zurkology IT, thank you taking the time to learn about our company. Feel free to leave feedback regarding our processes. We hope we can provide you our services in the future! Until then, take care and thank you!