Untitled Storyboard
Storyboard Text
- Glida: 1
- How the app responds when it doesn’t understand 'LA'?
- ALEXA
- USER
- Alexa book me a flight from Milwaukee to LA
- Sorry, I didn’t understand the destination. Could you say the full city name?
-
- Los Angeles
- You want to fly from Milwaukee, MKE, to Los Angeles, LAX. Is that correct?
- Yes
- What date would you like to go?
- Sunday May 12th.
- Glida: 2
- How the user books a return flight
- ALEXA
- USER
- What date would you like to return to Milwaukee?
- Alexa I also need a return flight
- To confirm, you’re flying from Milwaukee, MKE, to Los Angeles, LAX, on May 12 and returning on May 19. Is that correct?
- May 19th
- Yes
- Great! I’ll search for round-trip flights for those dates.
- Glida: 3
- How the app offers a significantly cheaperflight but not direct
- ALEXA
- USER
- The nonstop round-trip option costs $500. There’s another option for $320 with a two-hour layover in Denver each way.
- How much longer would that take?
- About three hours longer each way, but you would save $180. Which option would you prefer?
- I’ll take the cheaper option
- You selected the $320 round-trip option with a two-hour layover in Denver each way. Would you like to continue to booking?
- Yes