Executive Level:The executive level sets the organization’s long-term vision, major goals, and strategic priorities. Executives make high-level decisions and communicate them to managers. The CEO explains that the organization will focus on increasing employee retention by 10% over the next year. The CEO shares why this goal matters and communicates this goal to managers.
Slayt: 2
Manager Level:The manager level takes the CEO’s goal and turns it into a clear plan that the department can follow. The manager meets with first-line supervisors and explains that the department will introduce mentorship programs, and improve recognition efforts. The manager discusses how these actions can help employees feel more supported and connected to their work. The manager also makes sure supervisors understand their role in carrying out these changes.
Slayt: 3
First-line (Supervisory) Level:The first-line level works directly with employees and helps them understand how new goals affect their daily work. The supervisor explains the new mentorship and recognition programs and encourages employees to participate and share feedback. The supervisor talks about how these changes are meant to improve communication and create a more positive work environment. By helping employees feel heard and appreciated, the supervisor contributes to the company’s overall retention goal.