Case 4

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Glide: 1
Gretchen: After some analysis, I believe the most practical solution is to partner with a logistics provider-specifically, WholeCo. They have a large distribution network and experience with refrigerated goods that would help us reduce our operational costs at the ECDC. By leveraging their trucking fleet and tracking systems, we can solve some key problems, like our trucks going out half-empty and the high fuel costs.
Shawn: It's tough seeing the center operate at a loss, and we really want to turn it around. So, what's your approach?
Glide: 2
Gretchen: I'm proposing that we assign a dedicated quality assurance manager to work directly with WholeCo. This way, we maintain our standards by overseeing the handling and ensuring no shortcuts are taken with our products, WholeCo has agreed to implement these dedicated quality controls to match our protocols.
Troy: I get the financial side, but how would this impact our quality control? We opened ECDC to keep a tighter grip on our product, especially since freshness is everything for organic produce.

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