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Glide: 1
How the app responds when it doesn’t understand 'LA'?
ALEXA
USER
Alexa book me a flight from Milwaukee to LA
Sorry, I didn’t understand the destination. Could you say the full city name?
Los Angeles
You want to fly from Milwaukee, MKE, to Los Angeles, LAX. Is that correct?
Yes
What date would you like to go?
Sunday May 12th.
Glide: 2
How the user books a return flight
ALEXA
USER
What date would you like to return to Milwaukee?
Alexa I also need a return flight
To confirm, you’re flying from Milwaukee, MKE, to Los Angeles, LAX, on May 12 and returning on May 19. Is that correct?
May 19th
Yes
Great! I’ll search for round-trip flights for those dates.
Glide: 3
How the app offers a significantly cheaperflight but not direct
ALEXA
USER
The nonstop round-trip option costs $500. There’s another option for $320 with a two-hour layover in Denver each way.
How much longer would that take?
About three hours longer each way, but you would save $180. Which option would you prefer?
I’ll take the cheaper option
You selected the $320 round-trip option with a two-hour layover in Denver each way. Would you like to continue to booking?
Yes