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- Sofia Hi how are you?
- Manuela; A Management process is a set of activitiesthat interact with the aim of transforming elements that enter and leave forcustomer satisfaction. And I have implemented it in several rules that must befully complied with in the company, because if this is not done, problems likemine arise.
- Manuela fine thanks and you?
- Sofia well thank Godand tell me a little about how the quality managementprocess goes in your company's flowers.
- Manuela; because from the cutting area the goodquality of the product begins, in this case the flower to be exported abroad,it is the fundamental basis to get out of the company with all the maximumquality.
- Manuela; Of course, yes, I have been working hard onthe implementation and improvement of quality through safety standards in the operational areas of the flower growing company, but I have had problems withthe cutting and harvesting of the company's personnel.
- Sofia; interesting I have been thinking aboutcreating my own company, and it is good to take into account those problemsthat you mention.
- Manuela; Well, one of the main rules regarding thesafety of the operator is to use his uniform very well with his waterproof vestand pants, and his gloves so as not to cut himself when having the flower inhis hands.
- Manuela; You have my support, but keep in mind thatyou need to start a management process in your company, so that you don't havethe same problems as mine.
- Sofia; ¿What is a management process? And how are youimplementing it?
- Sofia; ¿and why are you implementing it in thecutting area?
- Sofia; I like the subject, I have also read books onthe subject of flowers, the varieties that exist are impressive
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