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Analysing and supporting workplace learning at FLEX
Storyboard Tekst
- Glide: 1
- We are a team of consultants at ECG responsible for analysing and supporting workplace learning at FLEX. We hope that, one year later, our work has helped employees and employers of this company to move in the direction of the digital transition.Let's figure it out !
- Jeanne BRAULTUT1 Capitole
- Carmen ZÖGGLERWU Wien
- Florian RADIKEWU Wien
- Valentine OULESUT1 Capitole
- Glide: 2
- I bet she will talk to me about the in-house psychologist...
- I'm coming back to you 1 year after our intervention. Were you able to take advantage of the services offered?
- If you mean the in-house psychologist : of course, it is free of charge ! I was able to express my fears and feelings but this person is not a technology specialist.
- Glide: 3
- I am glad to hear it has been useful. Are you aware of other measures that were set up to help you ?
- Not really, the information doesn't reach me. I think there's room for improvement in terms of communication and individual monitoring of employees. The relationship with hierarchy should be more direct.What are the other measures that have been implemented ?
- Glide: 4
- An introductory AI program can help you gain essential knowledge and feel more confident about AI.Also, team exchange sessions are regulary organised to talk with specialists on the subject.
- Thank you for this helpful information.Do you mind giving me your number if I have any questions ? Or.... to grab a drink ?
- Glide: 5
- Annemarie BLASCHKEUniversität Manheim
- Hello, I remember you from one of those workers at ease with new technology. Have you been able to adapt to the newest ones and do you know how to work with them ?
- As I need flexibility and autonomy in my learning, video tutorials really help me to be efficient at work and to quickly adapt. Having real-time access to the latest information on AI tools is a personal and collective benefit.
- Glide: 6
- To make your training more targeted and effective, the company will soon set up tutorials within immersive learning environment ! How do you feel about that ?
- I never played video games, Actually, I never experienced the metaverse !I am very curious to discover this new reality.
- We hope it will reduce apprehension by allowing you to test and experiment without real-world consequences.
- Glide: 7
- How can I know which VR tutorial to use ?
- The same way you do for classic tutorials : by using electronic performance support systems assessing your skills in key areas of AI, identifying gaps and recommanding appropriate trainings resources in real time. These systems will track your progress and adapt training plans based on your achievements to support continuous skill development.
- Glide: 8
- This question will remain unanswered....
- I am happy your office is pet-friendly and that we can talk about the quality of our animals' fur... but can we get to the point ?
- Glide: 9
- I would like to give you some feedback on the mentoring system. I am very pleased my mentor guided me in my learning journey and helped me build confidence in my skills. She also helped me realise questions and challenges are normal.
- Focus ! You are on a mission !
- What a success !
- Glide: 10
- The chatbot doesn't answer all my questions. This machine lacks of precision. I am aware a plateform listing all manuals and codified information is available but I struggle finding the right information.
- I am sorry to hear that. For you to know there are very specific research methods, with filtering by category and certain keywords to be used. Are you aware of the video tutorial available on the company's central platform on information skills and search methods ?
- Glide: 11
- I was not aware of this specific tutorial ; I will take a look, thank you very much.
- You are immensely welcome !Were you able to take advantage of communities of practice ?
- I haven't joined one yet but a colleague did and is very pleased of this space allowing him to ask questions openly, which motivates me to do the same. I need to feel a sense of belonging within the company. I am not the kind of man who likes to go to afterworks, I prefer bounding by working.
- Glide: 12
- But I do like to get coffee to talk about animals as well... do you ?
- I really do. See you at the coffee shop down the street in 10 minutes !
- Glide: 13
- I feel you ; data law professionals are just as bothered as you are by the fact that no clear regulations have yet been passed. The European Union is currently working on these issues. You will receive regular reminders and updates to keep you informed on emerging threats and security protocols.
- Glide: 14
- For that, FLEX has made these policies accessible through its internal channels. Meetings are also organised to explain privacy policies and answer employee questions.And of course, you can make suggestions to adjust and improve policy transparency and clarity.I suggest you check the company news every day, which is directly accessible on the central platform.
- Glide: 15
- It's normal to have such fear. Everything is done to avoid such a problem. Clear rules are established on who can access, store and share sensitive data. Periodic audits are conducted to ensure all practices align with established security policies.I'll talk to the manager about the information that isn't coming to you automatically. You have the right to be informed of all this.
- Glide: 16
- I have to say, implementing an online learning portal where employees can access courses on emerging technologies relevant to their roles was a sucess, especially thanks to evaluations conducted to identify employee's skill levels and pinpoint areas needing improvement.
- Yes, we have allocated a large sum to expenditure on continuous learning in the workplace, particularly in relation to AI. We understood that this was in the interests of both the company and the employees.
- Glide: 17
- Were the technology ambassadors willing to get involved?
- There were few volunteers because many didn't think they were competent. We paid bonuses to each ambassador commensurate with the work done.
- That is a good motivation ! Over time, the community of amabassadeurs will grow from strength to strength !
- Glide: 18
- Further aspects for CEOs :Careful choice of designers of softwares and not entering some data such as gender, age or ethnicity to avoid unfair learning experience due to biais arising from deep-learning machines.Danger of alienation and obligation to prevent bore-out : human interaction must remain the norm.
- Glide: 19
- We hope our work has been useful to you. Please do not hesitate to contact us if you have any questions or if you are interested in a future assignment! Best regards,Team ECG 13.
- Jeanne BRAULTUT1 Capitole
- Annemarie BLASCHKEUniversität Manheim
- Carmen ZÖGGLERWU Wien
- Florian RADIKEWU Wien
- Valentine OULESUT1 Capitole
- Glide: 0
- I like him... I mean I love my cats !
- As I was saying, in this age of digitalisation, we no longer know who or what we can trust... Data confidentiality awareness trainings are a good initiative but remain not easily accessible as it is a very technical subject. I would like to see these courses made more widely available.
- I am relieved to know I can participate by making suggestions! But I'm still worried about data breaches... I am not an expert in data law...
- That's understandable but Flex's data privacy remains unclear.
- I am pleased to hear that. Were you able to manage your budget ?
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