BIT310 Customer Journey- Student

Eva is discuss her problem with her friends
One day, while watching YouTube
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Zheros
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Eva start to order foods
RM15RM6.90
LEFT 5 items
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9:15 p.m
Eva, a budget-conscious university student, actively seeks ways to save on meals. A friend who recommends Zheros as a solution
While waiting...
wow, it's a cool function to help others.
Intrigued by the concept, Eva decides to download the Zheros app to explore further.
One Month Later
My wallet is rich!!
She finds the app easy to use with a friendly interface, and she discovers the donation option to contribute to sending surplus foods to orphanages.
Others Start Using the App as well
Eva, You're right! This gonna save a lot.
Driven by curiosity, Eva purchased a sandwich set for the orphanage.
Eva experiences a positive change in her financial situation, receiving more pocket money.
The app gains popularity within Eva's social circle, expanding its user base organically.

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